Cookie Policy

This Cookie Policy explains how AIFlow CRM uses cookies and similar technologies when you visit our website.

Last updated: October 13, 2025

What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device for a set period of time or until you delete them, while session cookies are deleted when you close your browser.

We use both types of cookies to enhance your experience on our website and to understand how you use our services.

How we use cookies

AIFlow CRM uses cookies for several purposes:

  • Essential functionality: To ensure our website works properly and securely
  • User preferences: To remember your language and interface preferences
  • Analytics: To understand how visitors use our website and improve our services
  • Marketing: To provide relevant content and measure the effectiveness of our campaigns

We only use cookies that are necessary for the website to function or that you have explicitly consented to.

Detailed cookies table

Below is a detailed list of cookies used on our website:

Cookie Name Provider Purpose Expiry Category
aiflow_cookie_consent AIFlow CRM Stores user consent preferences for cookie categories 1 year Necessary
session_id AIFlow CRM Maintains user session and security Session Necessary
_ga Google Analytics Distinguishes unique users and tracks page views 2 years Analytics
_ga_* Google Analytics Stores and updates unique values for each page 2 years Analytics
_gid Google Analytics Distinguishes unique users for 24 hours 24 hours Analytics
_fbp Facebook Stores and tracks visits across websites 3 months Marketing
_hjSessionUser_* Hotjar Ensures data from subsequent visits to the same site are attributed to the same user ID 1 year Analytics
_hjFirstSeen Hotjar Identifies a new user's first session 30 minutes Analytics
language_preference AIFlow CRM Remembers user's language preference 1 year Functional
user_preferences AIFlow CRM Stores user interface preferences and settings 6 months Functional

How to manage cookies

You have several options for managing cookies on our website:

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner. You can:

  • Accept All: Allow all cookies for the best experience
  • Reject All: Only allow necessary cookies
  • Manage Preferences: Choose which cookie categories to allow

Change Your Preferences

You can change your cookie preferences at any time by:

  • Clicking the cookie settings link in our website footer
  • Clearing your browser cookies and revisiting our site
  • Using your browser's cookie management tools

Note: Disabling certain cookies may affect the functionality of our website and your user experience.

Browser-specific instructions

Here's how to manage cookies in popular web browsers:

Google Chrome

  1. Click the three dots menu (⋮) in the top-right corner
  2. Select "Settings" → "Privacy and security" → "Cookies and other site data"
  3. Choose your preferred cookie settings

Mozilla Firefox

  1. Click the hamburger menu (☰) in the top-right corner
  2. Select "Settings" → "Privacy & Security"
  3. Under "Cookies and Site Data", choose your preferences

Safari

  1. Click "Safari" in the menu bar → "Preferences"
  2. Go to the "Privacy" tab
  3. Choose your cookie management preferences

Microsoft Edge

  1. Click the three dots menu (⋯) in the top-right corner
  2. Select "Settings" → "Cookies and site permissions"
  3. Manage your cookie preferences

Contact us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Contact Information

Business Hours

  • Monday - Friday: 08:00 - 17:00 CET
  • Saturday - Sunday: Closed

We will respond to your inquiry within 24 hours during business days.

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