Rebecca has talked with hundreds of Norwegian small businesses about how they work with sales, customers, and follow-up. After six years of daily conversations, she sees patterns most people never notice.
She knows many small businesses get hung up on features they think they need because everyone talks about them, without ever actually using them. She knows sellers who log their activities sell more than those who do not. And she knows what matters most for a small team is not having the most features, but having a system everyone actually uses.
This insight does not come from market reports. It comes from sitting with real companies, seeing how they work, and helping them make small adjustments that have an immediate impact.
When Rebecca writes, it is from the perspective of someone who knows the day-to-day reality of Norwegian small businesses from the inside. She knows what they say they need, what they actually need, and why those are often two different things.
If you learned to use Spotify, you can learn to use AIFlow. We built it that way on purpose.
What Rebecca writes about
- CRM adoption: how you get the whole team to actually use the system
- Onboarding without chaos: getting started without grinding to a halt
- Workflows in Norwegian small businesses
- Customer follow-up and relationship building
- Why simplicity beats feature overload
Articles by Rebecca Furnes
Articles coming soon.